Legal intake

Legal AI often gets discussed at the level of grand capability. In practice, the useful entry points are usually narrower.

Intake is one of those entry points because it combines three things:

• repetitive structure
• meaningful routing decisions
• clear exception cases

That combination is unusually healthy for an agent surface.

The shape of the problem

Intake is where raw, messy information first enters a legal workflow. The organization needs enough structure to decide what the matter is, where it should go, and whether something urgent is happening.

The work is not only classification. It is also orchestration:

• what needs to be captured
• what can be inferred
• what needs escalation

Why this matters for Multiplicity

For a studio that wants to sell agents without overpromising, intake is a credible wedge. It is bounded enough to scope, yet consequential enough to justify a serious workflow design effort.